On the bustling streets of New York City, a Microsoft Store caught the eye of passersby on Friday, October 25, 2024.
Over the weekend, many users found themselves unable to access key Microsoft services. It became a widespread issue that left tens of thousands without access to platforms they rely on daily. On Saturday afternoon, the tech community buzzed with chatter as users struggled with Microsoft’s suite of applications. A representative update from the official Microsoft 365 Status account acknowledged the problem, stating they were “investigating an issue in which users may be unable to access Outlook features and services,” directing users to reference code MO1020913 in the admin center for more details.
As the clock ticked past 3:30 p.m. ET, complaints began to surge, particularly about Microsoft Outlook. Downdetector, a platform that tracks outages, highlighted that more than 37,000 reports flowed in about Outlook, while reports concerning the Microsoft 365 services hit around 24,000. Even Microsoft Teams didn’t escape unscathed, with around 150 users experiencing disruptions.
Downdetector also indicated that those encountering issues were primarily located in major urban hubs like New York, Chicago, and Los Angeles. The frustration drove many users to X, a popular social media platform, where complaints about the inability to access emails piled up rapidly, sparking fears of a potentially global outage.
Interestingly, Microsoft’s service health update page showed no sign of acknowledging these troubles, and so far, the company has remained silent, not issuing any formal response to inquiries seeking clarity on the matter.
This unfolding situation remains a developing story, with everyone eagerly awaiting further updates. Keep an eye out as we learn more.
