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Home Retirement

Social Security Administration Faces Customer Service Challenges After Budget Cuts

by bullnews
July 18, 2025
in Retirement
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Social Security Administration Faces Customer Service Challenges After Budget Cuts
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July 18, 2025

## Social Security—It’s a Mess Right Now

So, here we are. The Social Security Administration (SSA) is in one big chaotic jumble. Thanks, in part, to Elon Musk’s brainchild, the Department of Government Efficiency, or DOGE—yeah, that’s a thing now. Anyway, they let go of tons of SSA folks. (Why would anyone do that? I mean, they were experienced and hardworking, right?) The Washington Post says they’ve yanked about a thousand people from their field duties to just answer phones.

Here’s the kicker. Frank Bisignano, our Social Security Commissioner, seems to think this phone-answering switcheroo will magically improve customer service stats. Spoiler: It probably won’t. Joseph Peters, Jr. from the Alliance (not like a space alliance, more like a concerned group) says this move is just going to make claim processing take forever. Congress really needs to step in and say, “Hey, keep these places running smoothly.”

Oh, and speaking of Congress—Rep. John Larson from Connecticut, bless his Connecticut heart, has whipped up a bill (H.R. 1876 if you’re jotting this down) to make sure folks can still swing by an office to get, you know, actual human help.

Here’s what’s really worth doing: drop your representative a note—an email, a call, maybe a smoke signal—telling them to back the Keeping Our Field Offices Open Act. It’s got a fancy name and everything (H.R. 1876).

Anyway, this little piece originally hit the streets in the July 18, 2025, edition of the Friday Alert. Want more chaos and updates? Dive into other editions. Or don’t. Up to you.

Tags: AdministrationBudgetChallengesCustomerCutsFacesSecurityServiceSocial
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